Welcome to the State of California, Department of Consumer Affairs. We are the primary consumer protection resource for California residents.

Whether you're a consumer, a licensed professional or both, we are here to provide you with the resources and knowledge you need to protect your interests.

The Department of Consumer Affairs regulates many different industries and professionals, including automotive repair facilities, contractors, doctors, architects and cosmetologists. We are here to help these professionals understand changes in their industries and provide them with the tools they need to serve the public well.

Our fundamental mission is to develop a fair marketplace where consumers can be assured of good quality service from a reputable business. In that effort, we help consumers when they have a question or concern. We can assist with filing a complaint, mediating a dispute or simply providing the right resources.

The Department of Consumer Affairs is here for all Californians, continuing the tradition of providing protection, education and resources to consumers, licensed professionals and the people of this great state.

Carrie Lopez
Director